Spa Operator - Spaconsortium
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Welcome to the world of Spa Consortium
The company designs wellness, spa and health facilities that create exceptional worlds of emotions.
info@spaconsortium.com
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Spa Pre-Opening´s

http://mbafoodcon.com/speakers/?share=email Development of detailed pre-opening critical path, outlining all events and schedule requirements, from the pre-opening start date to the projects´s soft opening.

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Spa Trainings

Development of training manuals, SOP training, pre-opening training countdown.

On-site training for the spa team, covering all core aspects, such as philosophy, introduction and service delivery, right up until the spa or resort launch.

Intensive simulation is provided to prepare the team for service excellence from day one.

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Recruitment

Standardised job descriptions as required, aligned with overall concept and standards.

In coordination with the executive team and human capital department, assisting in the hiring of all spa team members.

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Looking for a quality and affordable spa operation services for your next project?

Spa Management

Guidance and support for the Spa Director/General Manager with regards to project operations, including treatments, retail, project-related F&B and wellness aspects.Development of detailed KPI´s, monitoring the Spa GM and the project on a weekly basis and as required.

Marketing, Sales and PR

Proper direction and exposure to guide spa properties into their target markets, through a detailed marketing and sales action plan that looks to guarantee a stream of new guests.

Performance review

Review of monthly Profit and Loss statement and respective action plan that looks to guarantee a stream of new guests.Assistance for budgeting, stimulating profits and best guests experiences.

Operational Support

Provision of guidance and support for the spa team in their daily operations.Audit and mystery shopping of annual operations, providing a report that highlights concerns and routes for improvement.

Human Capital, Training and development

Integration of Spa Consortium Human Capital principles with operating criteria of the property.Reinforcement of Spa Consortium philosophy throughout orientation and continuous training, but also during employee satisfaction surveys and process auditing.

Quality Auditing

Audit of half-year performance ensuring proper operation of properties.Deployment of regular mystery Shoppers with resulting in detailed feedback report.

New Spa Operator projects

Therapists don´t leave jobs, therapists leave spa managers

Looking for a quality and affordable spa operator services for your next project? Affordable pre-opening management services for your next project?

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